Legal

Your data, handled properly.

What we collect, why we collect it, who else sees it, and how to get it back or have it deleted. No dark patterns, no buried clauses.

Last updated September 9, 2026First published July 5, 2023

AmpLocal, LLC (“AmpLocal”, “we”, “us”) is a marketing agency based in Ashland, Oregon. This policy explains what personal information we collect when you use amplocal.io or work with us, why we collect it, who we share it with, and what you can ask us to do about it. By using our website or our services, you agree to what is described here.

1. Information we collect

1.1 Personal information

When you fill in a form, book a call, subscribe, or become a client, we collect what you choose to give us — typically your name, email address, phone number, company name, and billing details. We only ever collect this because you handed it to us. We do not buy contact lists.

1.2 Usage information

We collect non-identifying information about how our site is used: IP address, browser and device type, operating system, referring URL, the pages you viewed, and when you viewed them. This tells us which articles are worth writing more of. It is not used to build a profile of you as an individual.

1.3 Cookies and similar technologies

We use cookies to keep the site working and to measure traffic in aggregate. You can refuse or delete cookies in your browser settings at any time. Blocking them will not lock you out of the site, though some conveniences may stop working.

1.4 Information we do not collect

We do not knowingly collect sensitive categories of personal data — health, biometrics, precise geolocation, racial or ethnic origin, religious beliefs, or the personal data of children. If you send us any of it unprompted, please do not.

2. How we use your information

2.1 Personal information

To deliver the work you have asked for, to talk to you about it, to invoice and take payment, and to provide support. We may also send you marketing about our services. Every marketing message carries a one-click unsubscribe, and using it never affects the service you are paying for.

2.2 Usage information

To understand traffic patterns, keep the site running, fix what is broken, and improve what we publish. This analysis happens in aggregate.

2.3 What we never do

We do not sell your personal information. We do not rent or trade it. We do not use client data to train third-party AI models. If that ever changes, we will say so here before it does, not after.

3. When we share information

3.1 Service providers

We share the minimum necessary with vendors who help us operate — payment processing, scheduling, email delivery, website analytics, hosting, and CRM. Each is bound by contract to keep your information confidential and to use it only to perform that service for us.

SMS and text messaging: text messaging originator opt-in data and consent will not be shared with any third parties, except where disclosure is required by law. Consent to receive texts from AmpLocal is never sold, rented, or passed to another sender.

3.2 Legal requirements

We may disclose information where we are legally required to, or where we hold a good-faith belief that doing so is necessary to comply with the law, to protect our rights or property, or to investigate fraud or a security incident.

3.3 Business transfers

If AmpLocal is ever acquired or merged, client and contact data may transfer as part of that transaction. You would be told before your information became subject to a different privacy policy.

4. How we protect it

We use industry-standard measures to guard against unauthorised access, alteration, disclosure and destruction — encryption in transit, access limited to staff who need it, and reputable vendors for anything we do not host ourselves.

We will not pretend this is absolute. No transmission over the internet and no storage system is completely secure. We work hard to protect what you give us, but we cannot guarantee it, and you should not treat any online form as a vault for genuinely sensitive material.

5. How long we keep it

We keep personal information only as long as it is doing a job. In practice that means:

  • Enquiries that never became clients — up to 24 months, then deleted.
  • Client records — for the life of the engagement, then up to 7 years to satisfy tax, accounting and contractual obligations.
  • Marketing contacts — until you unsubscribe, plus a suppression record so we do not accidentally email you again.
  • Website analytics — retained in aggregate; individual-level logs are discarded on our providers' standard schedules.

Where we are required by law to hold something longer, we hold it longer, and only for that reason.

6. Your rights and choices

Wherever you live, you can ask us to do any of the following with your personal information:

  • Access — get a copy of what we hold about you.
  • Correct — fix anything inaccurate or out of date.
  • Delete — have it erased, except where we are legally required to keep it.
  • Port — receive it in a portable, machine-readable format.
  • Opt out — stop marketing email or SMS, without affecting your service.
  • Object — tell us to stop a particular use of your data and have a person review it.

Email info@amplocal.io and we will respond within 45 days. We do not charge for this, and we will not make you jump through hoops or sit through a retention pitch to get it done. If we refuse a request, we will tell you why and how to appeal it.

To stop text messages, reply STOP to any message from us. To stop marketing email, use the unsubscribe link in the footer of any message.

8. Children’s privacy

Our services are meant for people aged 18 and over. We do not knowingly collect personal information from children. If you believe a child has given us information without a parent's consent, contact us and we will remove it promptly.

9. International visitors

We operate in the United States and our vendors are largely US-based. If you are outside the US, any information you give us is transferred to and processed in the United States, where privacy law differs from your own. By using the site and giving us your information, you consent to that transfer.

10. Changes to this policy

We may update this policy. When we make a material change, we will post the revised version here with a new date at the top, and where the change is significant we will email contacts on record rather than rely on you noticing. Continuing to use our website or services after a change means you accept the updated policy.

11. Contact us

Questions about this policy, or want to exercise any of the rights above? Reach a person, not a ticket queue:

  • Email — info@amplocal.io
  • Phone — 541-224-5009
  • Post — AmpLocal, LLC, 357 E Main St, Suite 200, Ashland, OR 97520, United States

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